The Way We Do Things Around Here.” This is the definitive working definition of organizational culture. However, understanding, assessing, and shifting organizational culture is a challenging proposition that requires a long-term leadership commitment and sponsorship. Ephektiv helps organizations shift or cultivate high performing cultures in a pragmatic, data-driven manner through our proven cultural assessment methodology and change strategies.
Ephektiv includes quantitative and qualitative approaches to assess organizational culture. We are an accredited super user of the Organizational Culture Inventory® (OCI®) and have used it to measure culture for over twenty years across several global industries. It measures the underlying behavioral expectations and assumptions driving culture. The OCI®) is the most widely used and thoroughly researched tool for measuring organizational culture in the world. At the organizational level, the research shows a relationship between the Constructive culture styles measured by the OCI® and outcomes, including employee engagement, safety and reliability, successful merger integration, creativity, adaptability, and customer satisfaction. Similarly, the research underscores and demonstrates a negative relationship between Defensive culture styles and long-term performance, safety, and innovation.
Click here to learn more about the OCI®.
Organizational Effectiveness Inventory®
The Organizational Effectiveness Inventory® (OEI) complements the Organizational Culture Inventory® by measuring the Causal Factors (Levers for Change) that shape culture and the Outcomes of culture at the individual, group, and organizational levels.
The OEI provides an actionable, impactful, and research-based alternative to employee attitude and opinion surveys, linking climate and culture in terms of:
- What people experience and perceive as members of the organization
- The impact this has on what they believe is expected of them (norms and culture)
- How culture in turn leads to important outcomes at the individual level (e.g., engagement), the group level (e.g., teamwork), and the organizational level (e.g., adaptability and quality)
This comprehensive survey, particularly when used in conjunction with the OCI®, assesses the most important internal factors and conditions likely to impact organizational performance and sustainability.
Click here to learn more about the OEI®.
The final element in Ephektiv’s culture assessment is the qualitative approach that is a mix of interviews, focus groups, and observations from across all levels of the organization. The qualitative element uncovers the deeper drivers of culture, its impact on employees, and real examples of how the culture plays out on a day-to-day basis.
The OCI® and OEI®, with the qualitative element, provide a complete picture of the culture, its outcomes, and the levers for change. With the OCI® measuring Ideal and Current Culture and the OEI measuring organizational practices and outcomes, and real examples of the culture in action, clear reasons and strategies emerge to initiate and guide change and development.
Ephektiv has a proven global track record working in partnership with companies to assess and improve organizational culture, especially in creating strong safety cultures. (link to case studies)