The purpose of this workshop is to build the fundamental skills required to delegate work; set clear and specific expectations for standards; gain commitment to the required outcomes and standards; monitor, reward, reinforce and coach; ask employees to account for their actions and results; and apply consequences – positive, coach or negative – depending on the results and degree of meeting standards.
This program is designed to assist leaders at all levels to develop a mindset and skill set, conducive to applying management techniques to improve their overall effectiveness in carrying out day-to-day supervisory activities. This results in improved employee accountability, deeper engagement, and an embracing of standards.
The Accountability and Coaching program builds practical skills that can be immediately applied in any workplace and at any level. Special attention is given to build the leader’s skills in conducting behavioral observations and delivering real-time behavior based feedback. The participants leave with an ability to use a coaching process that produces ownership for improving employee performance and aligning behavior to company standards.